Turkish Airlines New York City Office: Address, Contact & Services
- New York Office Address : 350 Fifth Ave Suite 7510, New York, NY 10118
- Email : [email protected]
- Office Contact : 800-874-8875
- Website : www.turkishairlines.com
- Working Hours : Every day between 14:00 and 22:00
Turkish Airlines, the country’s national flag carrier, is known for its global connectivity, exceptional service, and comfortable travel experience. For passengers in the United States, the Turkish Airlines New York City office serves as a convenient hub for booking, assistance, and personalized travel support. Located in Manhattan, this office makes it easy for travellers to manage reservations, handle travel queries, and explore special services.

Why Visit the Turkish Airlines New York Office?
The New York City office provides a level of personal attention that can be invaluable to travellers. Whether it’s about booking a new flight, changing an existing reservation, or getting support for baggage and loyalty programs, the office staff provides reliable guidance to ensure a smooth experience.
Personalized Customer Service for Travellers
The New York City team is trained to assist passengers with individual travel needs. From providing detailed route information to helping families or corporate clients, the Turkish Airlines office in New York City ensures passengers receive personalized solutions that online systems may not always offer.
Ticketing, Booking & Flight Changes Made Easy
Passengers can directly purchase tickets, manage flight changes, or request upgrades at the sales desk. This makes the process quicker and more reliable compared to waiting for online or call center support.
Support for Baggage, Special Assistance & Loyalty Programs
The office staff also handles baggage-related queries, including delayed or damaged luggage cases. Additionally, travellers can get guidance on special assistance requests and Turkish Airlines’ popular Miles&Smiles loyalty program.
Turkish Airlines New York Office Address & Location
The Turkish Airlines New York office is conveniently located in the Empire State Building, one of Manhattan’s most iconic landmarks:
Address | 350 5th Avenue #7510, New York, NY 10118, United States |
Office Working Hours | Monday to Friday, 9:00 AM to 5:30 PM (Closed on weekends and public holidays) |

How to Reach the Turkish Airlines Office in New York City
The office is easily reachable by:
Subway: Multiple subway lines stop near Penn Station and Herald Square, both just a short walk from the Empire State Building.
Bus: Several MTA buses run through Midtown Manhattan with stops close to the office.
Car/Taxi: The central Midtown location makes it easily accessible from anywhere in New York City.
Turkish Airlines New York Office Phone Number & Contact Details
Toll-Free Customer Service Number | +1-800-874-8875 |
Local Office Phone Number | 212-339-9650 |
Email Support & Online Assistance | [email protected] |
Turkish Airlines Sales Office New York
Address | JFK International Airport Terminal 1 Jamaica, NY 11430 |
Working Hours | 4:30 am to 9:30 pm daily |
Phone Number | 800-874-8875 |
Fax | 001-718-751-2688 |
[email protected] |
Turkish Airlines Cargo Office New York
Address | JFK International Airport Building No. 9 Cargo Area B Jamaica, NY 11430 |
Working Hours | Monday to Friday: 9:00 am to 5:30 pm |
Saturday: 9:00 am to 1:00 pm | Closed on Sunday |
Phone Number | +1 718 215 1120 |
Fax | +1 718 244 4320 |
[email protected] |
Turkish Airlines City Office New York
Address | 350 Fifth Ave, Suite 7510, New York, NY 10118 |
Working Hours | Monday to Friday: 8:30 am to 5:00 pm (Closed on weekends) |
Phone Number | 800-874-8875 |
Fax | 001-212-564-5641 |
[email protected] |
Turkish Airlines Sales Office New York: Ticketing & Reservations
The Turkish Airlines office in New York functions as a sales hub, offering complete services for all flight booking needs.
Flight Bookings & Seat Upgrades: Travellers can purchase tickets, select preferred seating, and request seat upgrades directly at the office.
Business Class & Last-Minute Deals: The sales team specializes in services for Business Class travellers, including assistance with premium bookings. They can also provide information on last-minute deals and special promotions.
Group & Corporate Travel Services: For group bookings or corporate travel arrangements, the office can provide customized solutions and dedicated support to ensure a smooth travel experience for multiple passengers.

Services Offered at the New York Turkish Airlines Office
Beyond ticketing, the New York Turkish Airlines office offers a range of services designed to support travellers throughout their journey.
- Check in
- Customer care services
- Luggage handling
- Loyalty programs like Miles & Smile
- Special assistance
- Ticket booking
- Ground transportation
- In-flight services
- Valet parking
- Delayed flights
- Visa and travel documentation guide
- Immigration services
- Airport lounge
- Business class
- Flight ticket cancellation
Turkish Tourism Office New York: Travel & Culture Information
Turkish Tourism Office, New York Address: 821 United Nations Plaza, 4th Floor, New York, NY 10017
Contact Number: 212-687-8697
The Turkish Tourism Office in New York works to promote the country as a premier travel destination, highlighting its rich history, vibrant culture, and beautiful landscapes.
Promoting Tourism in Turkey: The office provides information on tourist attractions, popular destinations, and unique experiences across the country, from the historical sites of Istanbul to the beautiful beaches of the Aegean and Mediterranean coasts.
Events & Cultural Activities in New York: The tourism office also organizes events, exhibitions, and cultural programs to connect New Yorkers with Turkish traditions and heritage.
Which Airport Does Turkish Airlines Use in New York?
Turkish Airlines operates from John F. Kennedy International Airport (JFK) Terminal 1 and Newark Liberty International Airport Terminal, offering multiple daily flights between New York and Istanbul.
Check-in & Lounge Facilities in New York at JFK Airport
At JFK Terminal 1, Turkish Airlines passengers can use dedicated check-in counters. For eligible travellers, the airline also provides access to premium lounges between gates 2 and 3 after security checkpoints, where passengers can relax before their flight.
JFK Airport Turkish Airlines Services
- Check-in and ticketing
- Lounge
- Baggage claim
- Wheelchair accessibility
Check-in & Lounge Facilities in New York at Newark Airport
Turkish Airlines flights typically depart from Terminal B at Newark. As a Star Alliance member, Turkish Airlines passengers can access Star Alliance partner lounges; however, Turkish Airlines does not have its own lounge at EWR.
Newark Airport Turkish Airlines Services
- Check-in services
- Baggage and special assistance
- Boarding and flight experience
Benefits of Flying Turkish Airlines From New York
Whether travelling for business or leisure, the airline provides several advantages that make the journey smoother and more enjoyable.
- Extensive Route Network via Istanbul
From New York, Turkish Airlines connects passengers to over 300 destinations worldwide, with convenient connections through Istanbul.
- Award-Winning Inflight Experience
Travellers can enjoy world-class in-flight dining, comfortable seating, and excellent entertainment options, making long-haul journeys more enjoyable.
- Stopover & Travel Perks in Istanbul
Passengers with long layovers in Istanbul can take advantage of stopover services, including hotel stays and city tours offered by Turkish Airlines.
- Daily Flights From New York
Turkish Airlines operates multiple daily departures from JFK and Newark airports, offering travellers flexible schedules and seamless connectivity.
- Premium Lounge Access
Eligible travellers can access the Turkish Airlines Lounge, featuring international cuisine, private rest areas, showers, and workspaces for business passengers.
- Strong Business Class Offering
Business Class travellers benefit from lie-flat seats, priority check-in, exclusive lounge access, and world-class dining, making long-haul travel more comfortable.
- Miles & Smiles Loyalty Program
Frequent flyers can earn and redeem miles with the Miles&Smiles program, which also partners with other Star Alliance airlines to give members more opportunities for upgrades, lounge access, and rewards.
- Exceptional Customer Service
Whether through the New York City office or at the airport, Turkish Airlines is known for its personalized customer care, ensuring smooth assistance with bookings, baggage, or special requests.
- Competitive Fares & Deals
The airline often offers affordable fares and seasonal promotions for both Economy and Business Class, making it an attractive option for travellers seeking value without compromising service quality.
Wrapping Up!
The Turkish Airlines New York City office is a valuable resource for travellers seeking personalized assistance, ticketing services, and reliable customer care. Conveniently located in Manhattan’s Empire State Building, it provides support for everything from flight bookings to baggage queries and loyalty program management. Whether travelling for business or leisure, passengers can count on the New York office to make their journey with Turkish Airlines smooth.
FAQs on Turkish Airlines New York Office
It is located in the Empire State Building, 350 Fifth Avenue, Suite 7510, New York, NY 10118.
Travellers can reach Turkish Airlines’ U.S. customer service at +1-800-874-8875.
Yes, passengers can purchase tickets, make changes, and upgrade seats at the office.
Yes, the Turkish Tourism Office in New York promotes Turkey and provides travel information.
Turkish Airlines flies from JFK Terminal 1 and Newark Liberty International Airport (EWR) Terminal B.
Travellers can get assistance with ticket bookings, flight changes, baggage queries, Miles&Smiles loyalty program, cancellations, and refunds.
The office generally operates from 9:00 am to 5:30 pm on weekdays, though it’s best to call ahead for exact timings and holiday schedules.
The office provides guidance and information on visa and travel documents, but passengers must apply directly with the relevant embassy or consulate.